Privacy Policy

1. Introduction

Psych-Skills ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a session or consultation
• Contact us via our contact form
• Subscribe to our newsletter or blog updates
• Register for an account on our website

This information may include: name, email address, phone number, and any other information you choose to provide.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and appointments
• Communicate with you about our services
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely using industry-standard encryption and security protocols.

5. Professional Confidentiality

As a HCPC registered Practitioner Psychologist, Dr. Denise Hill adheres to strict professional confidentiality standards. Any information shared during consultations or sessions is treated with the utmost confidentiality in accordance with professional ethical guidelines and legal requirements.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With service providers who assist us in operating our website (under strict confidentiality agreements)

7. Your Rights

Under UK GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

To exercise any of these rights, please contact us at info@psych-skills.com

8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser preferences.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or professional standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: